Shipping policy

Thank you for shopping with Vaterni.

Order Processing

All products are made-to-order. Orders are typically processed within 2–7 business days before they are shipped. This processing time is required for production and fulfillment.

Processing times may vary depending on order volume and product availability.

Shipping Times

Once your order has been processed and shipped, estimated delivery times are:

United States: 3–7 business days
International: 7–20 business days (varies by destination and customs processing)

Please note that these are estimated delivery times and may vary due to carrier delays, customs, weather conditions, or peak seasons.

Shipping Carriers

Orders are fulfilled and shipped through third-party fulfillment partners, including Printful and their global carrier network.

Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your delivery status.

Customs & Import Fees (International Orders)

International orders may be subject to customs fees, import taxes, or duties. These charges are the responsibility of the customer and are determined by your local customs office.

Incorrect Address

Please ensure all shipping information is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us immediately at wallietube@gmail.com.

Lost or Delayed Packages

If your package is delayed or appears lost, please contact the shipping carrier first using your tracking information. If further assistance is needed, contact us at wallietube@gmail.com, and we will do our best to help resolve the issue with our fulfillment provider.